#Office 365 email only account how to

This is the best way to check your internet connection for Office licensing. The Manage Account button opens a web page to your Microsoft account. Is it reasonably fast and stable? In some parts of the world, it’s worth trying a VPN to bypass any local limitations.

Very rarely the problem is the Microsoft authentication servers, but that’s very unusual and quickly fixed.Ĭheck your Internet connection. We’ve seen these errors when the Internet link is slow, erratic or in a part of the world with special firewalls (China, UAE etc.). That error can appear even when there’s a working Internet link. The message ‘No Internet Connection’ can be misleading. Most commonly it’s a problem with the Internet connection. In this mode, Office is ‘read only’, you can open, view and print documents but no editing. Microsoft’s euphemism for this is ‘Reduced Functionality Mode’ or ‘View Only (Unlicensed)’. However, if there’s a problem Office might stop working fully. Usually these checks happen automatically, and you never know. Office 365 software checks with Microsoft every month or so to make sure your Office 365 subscription is still OK. The unlicenced product warning usually happens if you’ve started Office after a break of several weeks and there’s a problem with the Internet connection.

#Office 365 email only account how to

Here’s what to do if you get the dreaded Microsoft Office 365 Unlicensed Product / View only error message.Īssuming you have a current Office 365 subscription (we’ll show you how to check that, below).